Taking Scoot’s digital transformation journey to new heights
Scoot’s Cabin Assist App saves its cabin crew time, effort, and takes the airline further in its digitalisation plan.
Deliverables
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iOS App Design & Development,
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Market Research
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Product Design & User Testing
With Scoot’s Cabin Assist App, developed by design and innovation consultancy Jump Tech in 2018, real-time exchange rates are at his fingertips.
Technology at work
No more forms
.. or reconciling cash and credit card purchases for meals and duty-free items in multiple currencies.
Instant reporting
Incidents and feedback are also logged on the spot.
Maximised efficiency
It saves Scoot a ton of paperwork – and moves the needle on its digitalisation plans.
Productivity & Cost Saving
2,625
MAN-HOURS/MONTH
31,500
MAN-HOURS/YEAR
Data is king
Ensuring more timely data
Building accuracy
Accurate and timely data are important for Scoot’s digital transformation, of which Jump Tech is now an integral part. There are a number of apps in the works, including those that will help the airline centralise information and manage aspects of its operations.
Flight Information
Flight Reports
Flight-Report Submissions
Cabin crew can facilitate their workflow by submitting reports through the app.
Jump Tech Expertise
In Jump Tech, Scoot found a wingman that could not only make the app workable, but that also understood its business and operational challenges.
"We work lean. There are no unnecessary positions, and we don’t create long reports just to prove we did the work. There are short meetings, we put the right plans in place, and then we deliver."
SAMUEL CHANDRA
HEAD OF DEVELOPMENT